National Expansion of Merchandising Services for Major Supermarket Brand
Case Study
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Stores
2,500
Accuracy
98%
Coverage
Worldwide
One of the world’s leading specialty retailers of fashionable Jewelry and accessories primarily aimed at young women, teens, tweens and kids, required the support of RGIS. The retailer operates in 43 countries through company-operated, concession, and franchise locations.
THE CHALLENGE
The specialty retailer of fashionable jewellery and accessories needed a stocktaking provider that could offer the same process and procedures for over 2500 stores worldwide.
The retailer required RGIS to provide the following:
- To have worldwide coverage
- Give consistent reporting across all stores and all countries
- Minimum 97% accuracy
- Stores to be able to do random checks of accuracy
- To identify top 25 gains and losses
Sectors
Why RGIS?
Customers choose RGIS for a worldwide inventory of retail stores because our global reach, consistent methodologies, and highly accurate results provide unified stock visibility across all countries, enabling stronger control, reduced discrepancies, and confident decision-making at an international scale.
Our Solutions
The jewellery and accessories retailer partnered with RGIS to complete the worldwide inventory count, and provided the following:
Teams of experienced RGIS auditors
Understood the different requirements of each country to ensure consistency in reporting
Stores completed a minimum 10% random area checks
RGIS supervisor performed random checks in three locations from each auditor
Identified top 25 gains and losses for each department
Results
The jewellery and accessories retailer found that by outsourcing the worldwide inventory count to RGIS to complete, the following was achieved:
The customer was able to see regional trends
Confidence that all processes and procedures were consistent across the whole estate, worldwide
98% accuracy achieved across all stores
Accurate insights into all departments in all locations
Conclusion
By outsourcing the worldwide inventory count to RGIS, the retailer gained consistent global processes, 98% accuracy across all stores, clear regional trend insights, and reliable visibility into every department and location.
